Shipping Policy

Last updated: November 2025

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from gsuk.store.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Delivery Time Estimates

Estimated delivery times depend on the destination:

• Europe: 7–14 business days
• United States: 10–15 business days

Please note that delivery times are estimates and may vary due to factors such as customs clearance, local postal services, or unforeseen carrier delays.

Shipping Partners

We work with trusted logistics providers and fulfillment partners to ensure safe and reliable delivery of your orders.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Address

Please ensure that your shipping address is accurate and complete at checkout. gsuk.store is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your order appears to be significantly delayed or lost in transit, please contact our support team. We will work with the carrier to investigate and assist where possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can resolve the issue promptly.

Related Policies

For additional details, please review:

• Refund Policy
• Terms of Service
• Privacy Policy

Contact Information

If you have any questions about shipping, please contact us:

gsuk.store
📞 Phone: +44 7476 698990
📍 International House, 100 Menzies Road,
Hastings, United Kingdom, TN38 9BB

Refund Policy

Last updated: November 2025

At gsuk.store, customer satisfaction is important to us. This Refund Policy explains the conditions under which returns and refunds are accepted.

Return Eligibility

You have the right to request a return within 30 days of receiving your item.

To be eligible for a return:

• The item must be unused and in the same condition as received
• The item must be returned in its original packaging
• Proof of purchase (order number or receipt) is required

Non-Returnable Items

Certain items are not eligible for return, including:

• Items marked as final sale
• Gift cards or digital products
• Items damaged due to misuse or improper handling

How to Request a Return

To initiate a return, please contact our support team before sending any items back. Unapproved returns will not be accepted.

Return requests can be submitted via:

• info@gsuk.store

Once your return request is approved, you will receive instructions on how and where to send your item.

Refund Process

After receiving and inspecting the returned item, we will notify you regarding the approval status. If approved, the refund will be issued to your original payment method.

Refunds are typically processed within 5–10 business days, depending on your payment provider or bank.

Shipping Costs

Original shipping fees are non-refundable unless the return is due to a defective or incorrect item. Return shipping costs may be the responsibility of the customer unless otherwise stated.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery so we can resolve the issue promptly.

Related Policies

For more information, please review:

• Shipping Policy
• Privacy Policy
• Terms of Service

Contact Information

If you have questions regarding returns or refunds, please contact:

gsuk.store
📞 Phone: +44 7476 698990
📍 International House, 100 Menzies Road,
Hastings, United Kingdom, TN38 9BB